PRIVACY POLICY

The Connected Breastfeeding Co.

Effective Date: 11/05/2026

1. Overview

The Connected Breastfeeding Co. ("we", "us", "our") is committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our website, services, and membership.

2. What Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number (if provided)
  • Billing and payment details
  • Information you share during consultations, forms, or within the community
  • Website usage data (via cookies and analytics tools)

3. How We Collect Information

We collect information when you:

  • Sign up for a free resource, webinar, or email list
  • Purchase a product, course, or membership
  • Participate in our community spaces
  • Contact us directly
  • Use our website (via cookies and tracking tools)

4. How We Use Your Information

We use your information to:

  • Provide and deliver our services and membership
  • Process payments
  • Send emails, updates, and relevant content
  • Respond to your enquiries
  • Improve our services and user experience
  • Provide general support within our community

5. Important Note on Health & Personal Information

While we may discuss breastfeeding, infant care, and maternal wellbeing:

  • Information shared within the membership or community is general in nature
  • We do not provide personalised medical advice within group settings
  • If you require specific support, you should seek medical advice or book a 1:1 consultation

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers to operate our business, including:

  • Kajabi (hosting, email marketing, payments)
  • Payment processors (e.g. Stripe, PayPal)
  • Email and analytics platforms

These providers are required to handle your information securely.

7. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Understand how users interact with our content
  • Improve website performance
  • Support marketing efforts

You can adjust your browser settings to refuse cookies if you prefer.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your data
  • Unsubscribe from emails at any time

To do so, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.

12. Contact

If you have any questions about this Privacy Policy, please contact:

The Connected Breastfeeding Co.
Email: [email protected]